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Why marketplaces quietly eat your margin

02 June 2026 · 5 min read Delivery economics Strategy

Aggregators feel free to join. They are not. Between 25% and 36% of every order goes to the platform — and on restaurant margins, that is frequently the entire profit.

You rent the customer

The deeper cost is invisible: you never own the customer relationship or the data. You cannot build repeat orders on guests you cannot see, message, or reward.

The alternative

An owned delivery channel flips the model. You keep the margin, you keep the data, and loyalty does the compounding work that paid acquisition can’t.

Founder to founder

Tell me about your restaurant.

No pitch, no jargon. I’ll look at your numbers honestly and tell you whether your own delivery makes sense for you — and if it doesn’t, I’ll say so. Just two people who care about food and about building something that lasts.

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I’m always open to talk about how to grow together — whether you’re a new partner or already work with me. In fact, I talk even more with existing partners, and I never leave them on their own.

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