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Veladis Case study

Veladis

Київ, Дніпро, Запоріжжя

veladis.expert

Veladis grew steadily year over year on its own Dots channel — a similar story to Real Roll: own apps, own customers, repeat orders that compound.

The results

Growing

Year over year

on its own channel

Multi

Locations

Owned

Customers & data

Result period: Year over year

Veladis
Veladis

A steady-growth story

Veladis runs its own ordering on Dots Platform across its locations — apps, website, loyalty and payments under its own brand. Like Real Roll, the result is consistent year-over-year growth driven by repeat customers it actually owns, not rented from an aggregator.

The story

Veladis was already a loved brand — but its growth and its customers lived inside delivery aggregators. Every order meant a commission and a customer it never really owned. We moved the whole operation onto its own branded channel on Dots Platform: apps, website, loyalty, payments and delivery, all under the Veladis name.

The challenge

Most orders came through aggregators — 25–35% commission, zero access to the customer, and no way to bring anyone back without paying for them again.

What we did

A branded ordering channel Veladis fully owns, with loyalty and automated marketing doing the repeat-order work that paid ads used to.

Loyalty

A loyalty program that brings guests back on its own

Cashback, customer segments and automated scenarios turn a first order into a habit. Guests come back because it’s rewarding — not because an aggregator pushed a coupon.

See how loyalty is configured
Mobile apps

Native iOS & Android apps under the Veladis brand

Guests order from a branded app on their home screen — push notifications, saved addresses and one-tap reorders included. The app is the channel aggregators can never take away.

The results

YoY

Steady growth

on the owned channel

Multi

Cities served

Київ, Дніпро, Запоріжжя

Owned

Customers & data

not rented

Found on Google, not just in an app

veladis.expert › menu

Veladis — order delivery online · official website

Order Veladis delivery directly from the official site — loyalty cashback, fast delivery across Київ, Дніпро and Запоріжжя.

An SEO-built website means new customers find Veladis directly — with no aggregator commission on the order.

“We stopped renting our customers. Now every order makes the next one cheaper.”
Veladis · Restaurant brand · Київ, Дніпро, Запоріжжя

Want the same for your restaurant?

Every project here runs its own apps and website on Dots. Let’s look at your numbers and build the same for you.

Want the same for your restaurant?

Every project here runs its own apps and website on Dots. Let’s look at your numbers and build the same for you.

Founder to founder

Tell me about your restaurant.

No pitch, no jargon. I’ll look at your numbers honestly and tell you whether your own delivery makes sense for you — and if it doesn’t, I’ll say so. Just two people who care about food and about building something that lasts.

Strategy call with me 200€ Free

I’m always open to talk about how to grow together — whether you’re a new partner or already work with me. In fact, I talk even more with existing partners, and I never leave them on their own.

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