Case study
Veladis
Київ, Дніпро, Запоріжжя
veladis.expertVeladis grew steadily year over year on its own Dots channel — a similar story to Real Roll: own apps, own customers, repeat orders that compound.
Growing
Year over year
on its own channel
Multi
Locations
Owned
Customers & data
Result period: Year over year
A steady-growth story
Veladis runs its own ordering on Dots Platform across its locations — apps, website, loyalty and payments under its own brand. Like Real Roll, the result is consistent year-over-year growth driven by repeat customers it actually owns, not rented from an aggregator.
The story
Veladis was already a loved brand — but its growth and its customers lived inside delivery aggregators. Every order meant a commission and a customer it never really owned. We moved the whole operation onto its own branded channel on Dots Platform: apps, website, loyalty, payments and delivery, all under the Veladis name.
Most orders came through aggregators — 25–35% commission, zero access to the customer, and no way to bring anyone back without paying for them again.
A branded ordering channel Veladis fully owns, with loyalty and automated marketing doing the repeat-order work that paid ads used to.
A loyalty program that brings guests back on its own
Cashback, customer segments and automated scenarios turn a first order into a habit. Guests come back because it’s rewarding — not because an aggregator pushed a coupon.
Native iOS & Android apps under the Veladis brand
Guests order from a branded app on their home screen — push notifications, saved addresses and one-tap reorders included. The app is the channel aggregators can never take away.
YoY
Steady growth
on the owned channel
Multi
Cities served
Київ, Дніпро, Запоріжжя
Owned
Customers & data
not rented
Found on Google, not just in an app
veladis.expert › menu
Veladis — order delivery online · official website
Order Veladis delivery directly from the official site — loyalty cashback, fast delivery across Київ, Дніпро and Запоріжжя.
An SEO-built website means new customers find Veladis directly — with no aggregator commission on the order.
“We stopped renting our customers. Now every order makes the next one cheaper.”
Want the same for your restaurant?
Every project here runs its own apps and website on Dots. Let’s look at your numbers and build the same for you.
Want the same for your restaurant?
Every project here runs its own apps and website on Dots. Let’s look at your numbers and build the same for you.
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Tell me about your restaurant.
No pitch, no jargon. I’ll look at your numbers honestly and tell you whether your own delivery makes sense for you — and if it doesn’t, I’ll say so. Just two people who care about food and about building something that lasts.
I’m always open to talk about how to grow together — whether you’re a new partner or already work with me. In fact, I talk even more with existing partners, and I never leave them on their own.