Privacy Policy

This Privacy Policy explains how Yehor Herasymchuk (“we”, “us”) collects, uses, shares and protects your personal data when you use this website (the “Site”). By using the Site or submitting a form, you agree to the practices described here.

1. Who we are

This Site is operated by Yehor Herasymchuk, founder of Dots Platform. We are the controller of the personal data collected through the Site. You can reach us using the contact details at the bottom of this page.

2. Information we collect

Information you give us. When you submit the contact form, a delivery enquiry or an event registration, we collect the details you provide — typically your name, phone number, email address (optional), company or restaurant name, business type and the contents of your message.

Information collected automatically. When you visit the Site, we and our service providers may collect technical data such as your IP address, browser and device type, pages viewed and the date and time of your visit, using cookies and similar technologies.

3. How we use your information

• To respond to your enquiry and contact you about your request;
• To provide, operate and improve our services and the Site;
• To send you information about an event you registered for;
• To send occasional updates or marketing where you have agreed to receive them (you can opt out at any time);
• To keep the Site secure and prevent fraud or abuse;
• To comply with our legal obligations.

4. Legal bases

Where applicable law requires it, we rely on the following legal bases: your consent (for example, when you submit a form or accept marketing); our legitimate interests in operating and growing our business and securing the Site; and compliance with legal obligations.

5. How we share your information

We do not sell your personal data. We share it only with trusted service providers who help us run the Site and our business, and only as needed, including:

• a customer-relationship platform (CRM) used to manage enquiries;
• messaging and email tools used to notify us of your enquiry and to reply to you;
• hosting and analytics providers.

We may also disclose information if required by law or to protect our rights.

6. Cookies and analytics

The Site uses cookies and similar technologies for essential functionality and to understand how the Site is used. You can control cookies through your browser settings; disabling some cookies may affect how the Site works.

7. Data retention

We keep your personal data only for as long as necessary for the purposes described above — for example, to handle your enquiry and our ongoing relationship — and as required to comply with our legal obligations, after which it is deleted or anonymised.

8. International transfers

Some of our service providers may process data outside your country. Where this happens, we take steps to ensure your data receives an adequate level of protection in line with applicable law.

9. Your rights

Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal data, to object to processing, to data portability, and to withdraw consent at any time. To exercise any of these rights, contact us using the details below. You may also have the right to complain to your local data-protection authority.

10. Security

We use reasonable technical and organisational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children

The Site is not directed to children, and we do not knowingly collect personal data from anyone under 16. If you believe a child has provided us with data, please contact us and we will delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “last updated” date above shows when it was last changed. Significant changes will be reflected on this page.

Contact us

If you have any questions about this document or your data, contact us at:

[email protected]